Scooda Delivery Protection

Protected from pickup
to your front door.

Every Scooda delivery includes Basic Protection at no extra cost.

Scooda Delivery Protection applies to eligible delivery-related damage claims, subject to documentation, exclusions, claim review, and maximum limits. This is not insurance.

Included

Basic Protection

Included with every Scooda delivery.

Free

Up to $100 coverage · 2-2day window

✓Up to $100 damage coverage
✓Photo proof documentation required
✓48-hour claim window
✓Admin review within 3 business days

EXCLUSIONS

• Pre-existing damage

• Items not listed at booking

Provider: Scooda Internal Protection

Coming Soon

Plus Protection

Enhanced coverage for medium-value items.

$9.99

Up to $500 coverage · 3-3day window

✓Up to $500 damage coverage
✓Priority claim review (24hr)
✓Photo + video documentation
✓72-hour claim window
✓Direct admin contact

EXCLUSIONS

• Pre-existing damage

• Normal wear and tear

Provider: Scooda Internal Protection

Coming Soon

Premium Protection

Full coverage for high-value items.

$24.99

Up to $2,000 coverage · 7-7day window

✓Up to $2,000 damage coverage
✓Same-day claim review
✓Dedicated support agent
✓7-day claim window
✓Partial damage settlements
✓Provider escalation path

EXCLUSIONS

• Intentional damage

• Items prohibited by Scooda Terms of Service

Provider: Scooda Internal Protection

POLICY LANGUAGE

Scooda Delivery Protection applies to eligible delivery-related damage claims, subject to documentation, exclusions, claim review, and maximum limits. Protection is provided by the designated protection provider for each plan. Scooda acts as the claim administrator and reviews all submitted claims. Protection does not cover the purchase price of the item — only delivery-related damage. Item purchase occurs outside of Scooda.

📋

Need to file a claim?

Submit a damage claim within your protection window. Have your delivery photos, job ID, and damage description ready.

File a Damage Claim →